ActiveSync encountered a problem on the desktop error code 0x86000107

As I've now joined the ranks of people that have gotten this error code I thought I would document my attempts to fix it and hopefully this will save people some searching.

First off - it appears the cause of my problem was creating a partnership with a second PC. And the solution was posted here:
https://connect.microsoft.com/feedback/Workaround.aspx?FeedbackID=354634&SiteID=502

It sounds like this bug is specific to Windows Mobile 6.1. It also sounds like there is a fix available to phone manufactures but it is up to them to provide an update for your phone.

If the above doesn't do the trick try the steps below one at a time - hopefully one of them works. For each step, disconnect your device, follow the step and then retry synchronizing. This are collected from various posts online (most of which I tried).

1. Delete the 2nd partnership from your phone
Launch Active Sync on your phone while you're not connected to your PC, open the options and delete the second partnership if you have one.

2. Disable Advanced Networking
Start / Settings / Connections / USB to PC and unselect "Enable advanced network functionality". This worked for some, didn't help me.

3. Change Sync Settings from your desktop
Try unselecting Tasks, e-mail, etc and see if one of them is causing the problem. Note - if you unselect Contacts, e-mail, or Calendar it will remove all information of that type so uncheck the least important ones first. One user reported the problem went away when he created a new task on his phone - if you have no tasks and they're sycnronizing - give it a try.

4. Check Outlook on your desktop
Fully close Outlook and then open the Task Manager. See if there are any rogue instances of Outlook.exe running - if so - remove them.

5. Repair your PST file(s)
This is built into Outlook 2003 - for Outlook 2007 you'll need to run SCANPST.EXE which should be located in C:\Program Files\Microsoft Office\Office12. You'll likely have to manually select your PST file. Reboot and resync.

If none of these work we're getting into more drastic steps

6. Re-install Windows Mobile Device Center or ActiveSync
Find the latest version and re-install

7. Delete your Partnership
From both your device and from your sync software - delete the partnership. This likely means you'll lose any changes you've made from your device.

8. Create a new PST file in Outlook
Requires some working knowledge of outlook. Create a new PST file, set it as default and then try importing all of the data from your previous PST file. This should have the same effect as running SCANPST.EXE but some reported this worked. Reboot and re-sync.

9. Re-install Outlook
Shouldn't be necessary if you've followed the above steps but now we're trying to remove all possible culprits.

10. Hard Reset your phone
When all else fails - start over. Not a pleasant option. Check your manual for instructions on how to hard reset your phone. And please note, a hard reset will remove all installed data and applications - your phone with be returned to an "out of the box" state.


Good Luck!

How to Revive a dead Windows Mobile Pocket PC or Smartphone

I get this question quite often - the device will work great for months or years and then suddenly it stops turning on, continuously reboots, the screen stays blank, etc.

Step 1: Soft Reset



This won't harm your device or erase any saved data so you can do this without worry. On a touch screen windows mobile device there is usually a small button on the side, back, or under the battery cover that is only press able with the stylus. Try this first. If you can't find the soft reset button - simply google soft reset with your device make and model - it should be easy to find. Alternatively, or for devices without soft reset buttons (some non-touch screen device are like this) you can try removing the battery for 30 seconds, replace it and turn the device back on.


Step 2: Check the Battery(s)

If a soft reset doesn't work - make sure your problem isn't power. Find your power cable and try turning the device on. You'll want a real power supply that plugs into a wall and not just the USB cable that attaches to your computer.


On older Pocket PCs you may also want to replace the backup battery. NOTE - if you remove the backup battery you will lose all of your saved data as devices with backup batteries use volatile memory. Although at this point you're probably stuck anyways. The backup battery is usually beneath the main battery and is most often a standard, replaceable watch battery.


Step 3: Hard Reset

This is a full reset of your device. It will erase everything and restore your device to the state it was in when you took it out of the box. It will contain any applications that came on the device but you will lose all documents, contacts, and applications that you've installed. However if your device won't turn on you can't access these anyways.


A hard reset is performed differently on every device. It often involves holding down the soft reset button along with one or two other buttons for several seconds. Your best option to find hard reset instructions are to search google or your favorite search engine. Simply search for the words "hard" and "reset" along with your device make and model.


Before performing a hard reset its recommended that you charge your battery completely - otherwise your device may report inaccurate battery levels.



Step 4:

Well - you're just about out of options. I would recommend contacting the hardware manufacturer or start searching for a new device.





Saving Your Data:

The best way to not lose data is to back it up. You may want to invest in a robust data backup solution such as SPB Backup: (available here for Touch devices) http://www.wireless-apps.net/desc.php?d=d1&id=182078)

Or you can use my solution and store all important data to a memory card rather than saving it on the devices internal memory. Applications like iSS Explorer make it easy to manage files on your device and copy them to storage cards: http://www.wireless-apps.net/desc.php?d=d1&id=220718

Good Luck!

How to run Pocket PC software on a PC using Emulators (without Visual Studio)

Here's a quick answer on how to run Pocket PC games on a Desktop PC.

Its not a simple process but I thought this was a useful post.

Taken from answers.yahoo.com
http://answers.yahoo.com/question/answer;_ylt=ApkZyyC_FOaoOLCzJbE_yWkazKIX;_ylv=3

You can run Pocket PC software using an emulator on a Windows PC but its not a simple process. You'll need to download the Standalone Device Emulator (link below)Then you'll need to sync the emulator using through ActiveSync (for Windows XP) or the Windows Mobile Device Center on Vista. If you're using Vista read the blog post linked below.Finally - you'll need to use the Device Emulator Manager which "should" be installed with the stand alone emulator. Using the Manager you first have to "Connect" to an emulator of your choice (right click on the emulator) and then once its loaded "Cradle".From there you can install any games or programs onto the emulator.